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Bags, gear, and vehicle verification.

5 articles

Required catering equipmentYou need insulated catering bags (hot and/or cold) to carry orders. A dolly is recommended for large setups.
How to verify your catering bagsTake two live photos of your bags during onboarding — one of the exterior, one of the inside.
How Catera gear worksDrivers who don't have equipment can request a Catera gear package. Bag Only or Bag + Shirt options available.
How to take vehicle verification photosCatera requires 4 live vehicle photos: front, driver side, passenger side, and rear with license plate.
Why photo uploads must be live camera onlyCatera requires live camera captures to prevent fraud and ensure identity and vehicle authenticity.

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