Contact Support

Real help,
fast

Choose how you’d like to reach the Catera support team. A real person is standing by.

~2 min

Live Chat

Chat with support for urgent order help. Avg response under 2 minutes.

~24 hr

Submit a Ticket

Onboarding, account, payout, or app issues. Response within 24 hours.

Submit ticket
Priority

Active Delivery Issue

For live delivery problems affecting pickup or dropoff. Priority response.

Report urgent issue

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