Getting Started
Application approval timeline
Most applications are reviewed within 24 hours. Background screening through Gigsafe may add additional time.
On this page
Step-by-step
1
After submitting your application, it enters the review queue.
2
Catera staff reviews identity documents, vehicle photos, and equipment verification.
3
Initial approval decisions are typically made within 24 hours.
4
Eligible applicants may then be asked to complete background screening through Gigsafe.
5
Additional screening steps and authorization will be presented before the check begins.
6
You'll receive an email and in-app notification when your application status updates.
Still stuck after these steps? Live chat is fastest for urgent issues, or submit a ticket and a real agent will reply.
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