Earnings & Bonuses

Tiers, incentives, and rewards.

7 articles

How bonuses workBonuses are earned by completing delivery milestones, maintaining on-time rates, and qualifying through driver tiers.

How Catera gear bonuses workDrivers who use Catera-verified catering gear earn $1–$2 extra per completed delivery.

How driver tiers workCatera has four tiers: Launch, Velocity, Premier, and Diamond. Higher tiers unlock better opportunities and bonuses.

How to move up tiersMaintain a strong on-time rate, low cancellation rate, and consistently complete deliveries to advance tiers.

How reliability score worksYour reliability score (0–100) reflects your on-time rate, cancellations, and order completion quality.

How cancellation rate affects your accountA high cancellation rate reduces your reliability score and can affect your tier and order access.

How incentives are earnedIncentives are time-limited bonus campaigns. Complete the required deliveries or performance criteria to earn them.

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