Payments

Why a payout may be pending

Payouts can be pending if your Everee account is not set up, a delivery is under review, or there is a processing delay.

Step-by-step

1

Check your Everee dashboard to confirm your account is active and bank account is connected.

2

Verify that the delivery in question shows as "Completed" in the app.

3

Ensure no active dispute or incident report is attached to the delivery.

4

Payouts are processed on Fridays — if it's earlier in the week, it may not have processed yet.

5

If everything looks correct and a payout is still missing after Friday, submit a support ticket.

6

Include your order ID and delivery date in the support ticket for fastest resolution.

Still stuck after these steps? Live chat is fastest for urgent issues, or submit a ticket and a real agent will reply.

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